About Ca' Pietra
Covers our history, our trade first approach, who we work with, and our commitment to quality and sustainability through materials built to last.
Products and Materials
General guidance on our range of materials, formats and outdoor suitability, including porcelain, natural stone and how the same design can run indoors and out.
Bespoke and Slab Library
Our in-house fabrication studio, bespoke stonework, and the Slab Library. Covers what we can create, how to order slabs, and how to start a bespoke enquiry.
Samples
How to order samples, what they cost, available sizes, delivery timing, and why some materials show more variation than others between individual samples.
Trade and Projects
How Ca' Pietra supports architects, designers and contractors, from trade accounts and project consultants to sourcing, custom products, lead times, and access to marketing assets and imagery.
Retail Partners
What it means to stock and specify Ca' Pietra as a retail showroom, including the support, pricing protection and marketing help available to our retail partner network.
Showrooms and Visiting
Everything about visiting Ca' Pietra in person: our three showroom locations, what you'll find at each, booking an appointment, parking, bringing plans, and our courses and events.
Ordering and Payment
Payment methods, VAT, ordering by email, amending or cancelling an order, and what happens if part of your order is out of stock.
Delivery
How orders are delivered, including pallet and courier options, kerbside delivery, cost, timing, scheduling, delivery instructions, and where in the UK we deliver.
Returns and Refunds
Our full returns policy: damaged or incorrect goods, changing your mind, what can be returned, how to arrange it, and refund timing.