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Do I have to pay for samples on the Trade Hub?

This depends on our agreement with you.

Swatch Samples are free for everybody on the Trade Hub. Full Tile and 30x40cm Samples are chargeable initially, but we will be rolling out the ability to purchase these for free or at a price reduction if you have a special agreement with us.

You will be able to purchase up to 6 samples per order on the Trade Hub, with expanded limits coming for customers that need them. If you need to place an order for more than 6 samples, the best way to do this is by reaching out via email.