---
title: How long do I have to return something?
description: You have up to 30 days from when your order is received or collected to return goods to us.
---

[Skip to content](https://info.capietra.com/help-centre/knowledge/returns-and-refunds/how-long-do-i-have-to-return-something#main-content)

English

Show submenu for translations

![Ca Pietra Logo-1](https://info.capietra.com/hubfs/Ca%20Pietra%20Logo-1.svg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Centre](https://info.capietra.com/help-centre?hsLang=en)
2. [Returns and Refunds](https://info.capietra.com/help-centre/returns-and-refunds?hsLang=en)

September 29, 2026

# How long do I have to return something?

## You have up to 30 days from when your order is received or collected to return goods to us.

You have up to 30 days from when your order is received or collected to return goods to us.

- [About Ca' Pietra](https://info.capietra.com/help-centre/about-ca-pietra?hsLang=en)
- [Products and Materials](https://info.capietra.com/help-centre/products-and-materials?hsLang=en)
- [Bespoke and Slab Library](https://info.capietra.com/help-centre/bespoke-and-slab-library?hsLang=en)
- [Samples](https://info.capietra.com/help-centre/samples?hsLang=en)
- [Trade and Projects](https://info.capietra.com/help-centre/trade-and-projects?hsLang=en)
- [Retail Partners](https://info.capietra.com/help-centre/retail-partners?hsLang=en)
- [Showrooms and Visiting](https://info.capietra.com/help-centre/showrooms-and-visiting?hsLang=en)
- [Ordering and Payment](https://info.capietra.com/help-centre/ordering-and-payment?hsLang=en)
- [Delivery](https://info.capietra.com/help-centre/delivery?hsLang=en)
- [Returns and Refunds](https://info.capietra.com/help-centre/returns-and-refunds?hsLang=en)
- [Care and Installation](https://info.capietra.com/help-centre/care-and-installation?hsLang=en)
- [Your Account and Digital Tools](https://info.capietra.com/help-centre/your-account-and-digital-tools?hsLang=en)

[![CP](https://info.capietra.com/hubfs/Ca%20Pietra%20Logo-1.svg "CP")](http://capietra.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Ca' Pietra Group